Archive for April 2009

Cracking The Tagline Nut.

April 14, 2009

traumanut-250The Great Recession presents an excellent opportunity to examine the relevance of your tagline. How you position yourself now and, equally importantly, as the economy improves has more significance than ever. Most marketing analysts believe that the unprecedented economic conditions are accelerating long-term marketplace changes.

Print may never be the same, so you have to decide if your current position and perception will make you a player in the multi-channel marketplace.

It’s a great time to think about your business, how it fits into the future and whether or not your tagline contributes to what you want customers to know about your company. Is it dated, or does it express something that will resonate with the needs of an evolving customer base?

What’s the Purpose of a Tagline, Anyway?

Conveying your company’s key brand message is the primary function of a tagline. If a customer or prospect gets nothing else from your messaging, you want them to remember the tagline message. But being memorable isn’t all that easy, and bad taglines from companies of all sizes litter the marketing landscape.

According to Mike Myatt, chief strategy officer of venture growth consultancy, N2Growth, “A tagline is the new media version of a company slogan. It can be a mantra, company statement or even a guiding principle that is used to create an interest in your company, product or service.”

Further, he points out that a tagline is not to be confused with a unique selling proposition, which is a value statement that communicates what sets your business, product or service apart from the competition. While a unique value proposition helps your company align strategy with positioning and execution, a tagline is a pure piece of marketing copy that sums up what you do or what you want the marketplace to know about your products or services.

“Perfect” Tagline Criteria

According to Timothy R V Foster, author of “How Ad Slogans Work” for howstuffworks.com and founder of Ad Slogans Unlimited, the ideal tagline fulfills several criteria in addition to being memorable:

  • Includes a key benefit (Holiday Inn: “Pleasing people the world over” versus Exxon: “We’re Exxon.”
  • Differentiates the brand (Timex: Takes a licking and keeps on ticking.)
  • Recall the brand name. Techniques like rhyming can help (“See the USA in your Chevrolet.”). An alternative is to rhyme without mentioning the name (Paul Masson: “We will sell no wine before its time.”)
  • Impart positive feelings about the brand. Negativity rarely works in book titles, politics or advertising (Coca-cola: “Coke is it!” versus Lea & Perrins: “Steak sauce only a cow could hate.”).
  • Not be usable by a competitor. Some taglines could fit any organization (TRW: “A company called TRW.”). You could drop in any name and it works. Foster points out that he has nearly 30 companies in his database with the tagline, “Simply the best.”
  • Strategic. You might be able to convey your strategy through a tagline (DuPont: “Better things for better living through chemistry.).
  • Trendy. This is dangerous territory, though some companies are trying, for example, to create single-word taglines (Nissan: “Driven.”). But it’s a tough challenge. A trendy variation is to use three words or ultra-short phrases, which helps with complex messages (Monsanto: “Food. Health. Hope,” or the all-time category classic, Kellogg’s Rice Krispies: “Snap! Crackle! Pop!”)

Getting Started

Get your team together and don’t be intimidated. Start by brainstorming a long list. Don’t get hung up on word counts at the beginning. You can always whittle the words down later, but you don’t want to sacrifice potentially good messages too early. Then test your best ideas with internal and external colleagues, trusted customers and even some random reviewers. A wider range of participants in the critiquing process will help assure that your tagline has clarity.

Remember too, that you may need multiple taglines. While you’ll only want one, of course, as the overall positioning message, you may want taglines for your corporate newsletters, a customer education program and other marketing activities. In both of these instances, you would want to come up with an original name and a tagline that adds further clarity.

Want Expert Advice?

Bauer Associates can provide all the strategic, tactical and creative support you need to develop—or help your clients develop—taglines. For more information, email Print Strategist Larry Bauer.

You can connect with Larry Bauer on LinkedIn. Or follow him on Twitter.
By Larry Bauer

Tagline Do’s & Don’ts.

April 14, 2009

donut-250We love giving you the confidence that lets you sleep well at night. To avoid tossing and turning during your next tagline change, use this value tagline do’s and don’ts checklist.

Do

  • Strive to be memorable in a positive way.
  • Collect and critique other companies’ taglines.
  • Keep it short—3-6 believable words are ideal.
  • Make the words match your core services.
  • Create a customer persona and write to that.
  • Be clear, not cryptic.
  • Choose clear over clever if you must make a choice.
  • Be as specific as possible about what you do, whom you serve, etc.—especially if you are a smaller company.
  • Be bold, provocative, engender trust, build confidence.
  • Test your tagline.

Don’t

  • Be too generic.
  • Elicit a negative or sarcastic reaction—it must be believable.
  • State a benefit that might be questionable for your company (see above).
  • Use corporate-speak or jargon.
  • Merely describe what you do—“Serving all your printing needs,” etc.
  • Sound pompous.
  • Forget to summarize and sell—it’s a pure marketing message you’re creating.
  • Use overused words in your industry—“solutions” in the tech sector, etc.
  • Open with clichéd benefits—saves time, etc.
  • Argue with critics if they’re not getting the message—strongly consider reworking it.

Tagline and Jingle Inspiration Source. If you want to see taglines and jingles to stoke your creative fires, visit Tagline Guru. You’ll find long lists of each from some well-known companies in a wide range of sectors. It’s fun to see the different taglines that an individual company used over the years, which can provide ammunition to make the case that things change, and so should your tagline. There’s also a ranked list of the “100 Most Influential Taglines Since 1948,” as well as the “30 Most Influential Jingles Since 1948.” See if you agree.

By Larry Bauer

Tagline Quiz: First Five Correct Participants Win a Dr. Suess Book.

April 14, 2009

quiznut-250Most frequently, we see taglines used as punctuation in advertising. More accurately though, great taglines are a conversation starter between you and your customers. And ideally, your customers will recall good feelings and trust in your brand when they hear the tagline.

prizecoverTo illustrate this point, let’s see which brands you recall when presented with the 10 taglines in our quiz. First five people to submit the correct brands associated with the taglines below win a copy of Dr. Suess’s Suess-sims For Success (with forward by Tom Peters)! Launch the quiz below when you’re ready:

Launch Quiz

Upcoming Newsletter Topics.

April 14, 2009

Just a few of the topics we’re working on for future newsletters:

  • What makes a good ad?
  • Using research to improve your bottom line.
  • Choosing the right personalization strategy.

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